Do I need an appointment to come in and look at your products?
No, an appointment is not required to come in and view our material. Here at Triton Stone, we strive to always offer you the highest level of customer service, so whether it is your first visit or your fifth, a knowledgeable Triton Sales Rep will be assisting you for the duration of your visit. The only exception to this is during our Saturday hours, during which a Sales Rep will be checking on you periodically throughout your visit.
Does Triton Stone offer design services?
All of Triton Stone’s Sales Representatives are trained to assist in the design and selection of your slabs, backsplash, sinks, faucets, etc. However, many of our customers do choose to work with their own Interior Designers, which we love to work with as well.
What is your return policy on special order products?
Because special order products are not something that we typically keep in stock, we are unable to accept returns on these items. Exceptions to this do occur, but depend on the product and the supplier that the material came from. Please see your sales representative for more information.
Who do you sell your products to?
Triton Stone is both a wholesale distributor and a retail store. Our slabs are sold as wholesale to the fabricators only. This is done to protect the homeowner from any issues with slab breakage, material allocation, and remnant leftovers. The rest of our products are sold as retail directly to the homeowners, and include sinks, faucets, tile, toilets, tubs, etc. Your fabricator will be the one getting you the price and quote on your stone, whereas your Triton Stone Sales Rep will be quoting you on any other products you are interested in.