SLAB & TILE GALLERIES
Birmingham, AL
Huntsville, AL
Mobile, AL
Little Rock, AR
Indianapolis, IN
Kansas City, KS
Baton Rouge, LA
New Orleans, LA
Shreveport, LA
St. Louis, MO
Omaha, NE
Raleigh, NC
Cincinnati, OH
Columbus, OH
Philadelphia, PA
Charleston, SC
Knoxville, TN
Memphis, TN
Nashville, TN
Austin, TX
Dallas, TX
Houston, TX
San Antonio, TX
Portsmouth, VA
Richmond, VA
FABRICATOR SUPPLY CENTERS
FABRICATOR SUPPLY CENTERS
REGIONAL DISTRIBUTION CENTERS
Harahan, LA
New Orleans, LA
Houston, TX
Newport News, VA
Portsmouth, VA
Do I need an appointment to come in and look at your products?
For an optimal experience, an appointment is recommended but not required. Here at Triton Stone, we strive to always offer you the highest level of customer service, so whether it is your first visit or your fifth, a knowledgeable Triton Design Consultant will be assisting you for the duration of your visit. The only exception to this is during our Saturday hours, during which an appointment is required. You can make an appointment here.
Does Triton Stone offer design services?
All of Triton Stone’s Design Consultants are trained to assist in the design and selection of your slabs, backsplash, sinks, etc. However, many of our customers do choose to work with their own Interior Designers, which we love to work with as well.
What is your return policy on special order products?
Because special order products are not something that we typically keep in stock, we are unable to accept returns on these items. Exceptions to this do occur, but depends on the product and the supplier that the material came from. Please see your Design Consultant for more information.
Who do you sell your products to?
Triton Stone is both a wholesale distributor and a retail store. Our slabs are sold as wholesale to the fabricators only. This is done to protect the homeowner from any issues with slab breakage, material allocation, and remnant leftovers. The rest of our products are sold as retail directly to the homeowners and include sinks, tile, etc. Your fabricator will be the one getting you the price and quote on your stone, whereas your Triton Stone Design Consultant will be quoting you on any other products you are interested in.
How can i become a Triton Stone customer?
Please fill out the credit application, which can be downloaded here: Credit Application and Security Agreement (PDF).
Once filed out in its entirety, please email it to creditdepartment@tritonstone.com and someone will reach out to discuss the next steps with you.
The following terms and conditions apply to all sale orders, quotes and invoices. Our quotes are good for 30 days. For special order items, a 100% deposit will be required in advance of the order for customers with payment terms of COD. Term customers must have a current balance that is under their credit limit to place a special order without paying a 100% deposit. Triton Stone requires a deposit from any customer for any special order where the supplier requires a deposit from Triton Stone regardless of the account terms.
All sales are final on special order items. In addition, all in-stock items are only eligible for return within 30 days of purchase and will be subject to inspection and a re-stocking fee of 25%. Returns of slabs may be done up to 30 days from the invoice date at the discretion of the store manager. Slabs will only be eligible for return if the material is in the same condition as it was when it was delivered. Please inspect all material at the time of delivery; cutting modifying, and/or installation deems acceptance. Please note, a 3% convenience charge will be assessed for all transactions paid with a credit card. We offer convenient ACH and E-check payment options. A 4% transportation surcharge is assessed on all transactions.
Add on orders can be placed without an additional signature. The additional item(s) must be SKUs previously signed for on the original order. If the items are new to the order, these additions must be treated as a new sale. Add on items will be invoiced when materials are exchanged, or after 30 days of arrival to our warehouse, whichever comes first. We will hold your material for an additional 90 days for a storage fee of 15% of the order total. After 90 days the material will be donated. For COD customers, additional items can be placed without an additional signature once payment is remitted in full. Any fee added to COD orders (eg. storage fees) must be paid to release material.
Download Sale Terms & Conditions
