Frequently Asked Questions

While appointments are not required, we highly recommend scheduling one to ensure a truly personalized and optimal experience. Our showrooms offer a curated, boutique environment where a dedicated Triton Design Consultant will guide you through our collection and assist with executing every detail of your vision. For a seamless, concierge-level consultation, we encourage reserving time in advance.

Our Triton Design Consultants are expertly trained to guide you through the selection of slabs, sinks, tile, and more, with a refined eye for both function and aesthetics. Many of our clients also choose to collaborate with their own interior designers, and we welcome those partnerships with enthusiasm. We’re here to complement your vision whether you come alone or with a design team.

Because special order products are curated specifically for your project and are not part of our regular inventory, they are typically final sale. In rare cases, exceptions may be made depending on the product and our supplier’s policies. Your Triton Design Consultant will be happy to guide you through the details and explore all possibilities.

Triton Stone operates as both a wholesale distributor and a retail showroom. We import and distribute full stone slabs exclusively to licensed fabricators to ensure proper handling, fabrication, and installation. This approach protects the integrity of the material and streamlines the process for your project. For all other selections such as sinks, tile, and decorative surfaces, our Triton Design Consultants are available to work directly with homeowners, designers, architects, and builders, offering personalized guidance and tailored quotes. Your fabricator will provide pricing for your selected stone slabs.

Yes! Triton Stone offers credit terms to qualified clients across the design and construction community. To apply, simply complete our credit application, and our team will review your request promptly. Once approved, you’ll receive terms tailored to support your project needs with ease and flexibility. To get started, please contact your Triton Stone representative or access the application

Yes. At Triton Stone, we value the creativity and influence of our design partners. Our Designer Rewards Program is crafted to recognize and elevate your experience offering exclusive benefits, curated perks, and cash back on qualified purchases. To learn more or to enroll, please connect with your Triton Stone Design Consultant.

Each natural stone offers its own unique beauty, composition, and performance characteristics:

Granite
Renowned for its strength and resilience, granite is an ideal choice for kitchens and high-traffic areas. It resists heat, scratches, and stains with ease, all while offering a rich spectrum of colors and patterns, from subtle speckling to dramatic variations that add timeless elegance and depth to your space.

Quartzite
Combining the durability of granite with the refined, marble-like beauty prized in luxury design. Formed from pure quartz sandstone, it offers exceptional resistance to scratches and staining, alongside soft, natural veining. Its luminous appearance makes quartzite a favorite among discerning homeowners seeking both performance and understated sophistication.

Marble
Celebrated for its classic elegance, marble is a crystalline form of limestone that offers soft, flowing veining and a diverse palette of colors. While it is naturally softer and more porous than granite or quartzite, making it more susceptible to etching and staining, marble’s true luxury lies in its ability to develop a unique patina over time. Much like the iconic stone façades of historic city marble landmarks, this evolving surface enhances marble’s beauty and depth, creating a living, breathing work of art in your home.

After you’ve chosen your fabricator, reviewed quotes, and finalized your stone choice for the project, we warmly invite you to return to our showroom to hand-select your slabs. Thanks to our state-of-the-art overhead cranes and skilled warehouse team, we make this an effortless and personalized experience. Your Design Consultant will assist you throughout, helping to reveal and showcase each slab to find your perfect match. Once you’ve made your selections, we’ll tag your slabs with exclusive hold stickers, reserving them for 30 days. Your hold details will be promptly shared with your fabricator. We recommend staying in close contact with them as well to ensure seamless coordination.

• Polished delivers a glossy, mirror-like surface that deepens color and veining, perfect for a striking, elegant effect.
• Honed features a smooth, matte finish with a soft, velvety texture, providing a refined and understated sophistication.
• Leathered/Brushed finish offers a subtle, softly textured surface with a gentle sheen, less reflective than polished. Subtly textured preserving the stone’s natural character without glossiness, enhancing natural depth while minimizing fingerprints and water marks.

We recommend ordering an additional 10–20% of tile beyond your exact square footage. This overage accounts for cuts, pattern layouts, and the occasional breakage during installation. The exact percentage depends on your tile selection and the complexity of your design: intricate patterns, larger formats, or specialty shapes may require a bit more. Planning for this ensures seamless installation and helps maintain consistency throughout the entire project.

In some cases, we’re able to source tile that directly matches your chosen slab material, though availability varies depending on the stone. If an exact match isn’t possible, your Design Consultant will curate a complementary option that aligns beautifully with your selection. One of the advantages of selecting tile through Triton is the convenience of pairing during the slab hand-selection process: our tile samples can be held up to your exact slabs in real time, ensuring a seamless, streamlined design experience and a more cohesive final result.

Yes. We offer a curated selection of outdoor-rated materials, including pool tile, pavers, and coping: all available in a range of colors, textures, and finishes to suit your design vision. Whether you’re creating a pool surround, patio, or full outdoor living space, your Triton Design Consultant can guide you to the best selections for both beauty and performance in the elements.

Yes, sealing your natural stone is an essential step in preserving its beauty and longevity. Once installed, we recommend sealing your countertops with one of our premium-grade stone sealants to help protect against staining and etching.

While all natural stone surfaces benefit from sealing, the frequency depends on the type of material. Harder stones such as granite and quartzite typically require sealing once a year, while more porous, delicate stones like marble, calcite, and limestone benefit from sealing every six months.

Your Triton Design Consultant can recommend the appropriate sealant and maintenance routine to ensure your surfaces remain pristine and protected for years to come.

To preserve the beauty and integrity of your natural stone, we recommend using a pH-balanced daily cleaner specifically formulated for stone surfaces. The sealer that is applied creates a barrier between the stone and anything that may come in contact with it, so it is very important to protect this barrier. 

Avoid common household cleaners—especially those containing ammonia or harsh chemicals, as they can gradually break down the sealant and compromise the appearance of your stone over time. With the right daily care, your surfaces will retain their luster and elegance for years to come.

CLICK HERE to explore our maintenance products.

The ability to withstand heat and scratching varies by material. Granite is one of the most durable natural stones, and in most cases, it can tolerate hot pots and pans or incidental cutting without damage. However, even with granite, we recommend using trivets and cutting boards to preserve both the stone and your knives over time.

For more delicate stones such as marble, limestone, calcite, and even quartzite, it’s best to avoid direct heat and cutting, as these surfaces are more susceptible to etching, scratching, or thermal shock.

Generally, treating your countertops with care, regardless of material, will help maintain their beauty and performance for years to come. Your Triton Design Consultant can guide you on the best practices for your specific stone.

Yes. We offer the Granite Gold® Protection Plan (available in 5- or 10-year coverage) for added peace of mind. It’s designed to help safeguard your surfaces from life’s unexpected moments, with in-home service and expert support when you need it. Learn more here.