The following terms and conditions apply to all sales orders, quotes and invoices. Our quotes are good for 30 days. For special order items, a 100% deposit will be required in advance of the order for customers with payment terms of COD. Term customers must have a current balance that is under their credit limit to place a special order without paying a 100% deposit. Triton Stone requires a deposit from any customer, whether or not they have terms, for any special order where the supplier requires a deposit from Triton Stone. Customers will be responsible for pick up or delivery of special order items within 14 days of notification of arrival. If items are not picked up within that timeframe, the order will automatically invoice to your account. All sales are final on special order items. In addition, all in-stock items are only eligible for return within 30 days of purchase and will be subject to inspection and a re-stocking fee of 25%. Returns of slabs may be done up to 30 days from the invoice date at the discretion of the store manager. Slabs will only be eligible for return if the material is in the same condition as it was when it was delivered. Please inspect all material at the time of delivery; cutting, modifying, and/or installation deems acceptance. Please note, a 3% convenience charge will be assessed for all transactions paid with a credit card. We offer convenient ACH and E-check payment options. A 4% transportation surcharge is assessed on all transactions.
To download Sales Terms and Conditions, click HERE.